Video Price
Additional Option
Cancellation and Refund Policy
You can cancel the contract and receive a (partial) refund with the agreement of both parties (between the Mikihasi and the client).
If you cancel, the amount for expenses such as (but not limited to) casting or studio rentals will be deducted from the amount refunded.
If you cancel the contract after the start of filming or editing, you will be refunded the amount minus the amount of work that has been provided/completed.
Refund Guidelines
Cancellation of contract at the planning stage (within 1 week after signing): up to 80% of total amount may be refunded.
Cancellation of contract after filming is complete: Up to 20% of total amount may be refunded.
Cancellation of contract after editing is 50% complete: up to 10% of the total amount may be refunded.
Service Provider Responsibility
In accordance with the Consumer Compensation for damages, a full refund shall be made in the case of loss or damage of the original footage.
A full refund and original footage (if any) may be provided if the contract is canceled by the service provider.
Client Responsibility
Client acknowledges that they waive the right to receive a full refund after 2 days after the signing of the contract.